Frequently Asked Questions
Everything you need to know about our topsoil, aggregates, and landscaping delivery.
How is my order delivered?
We typically deliver our products using a large heavy goods vehicle (HGV) equipped with a tail-lift and pallet trolley. Delivery is kerbside only, meaning the driver will leave the pallet on a flat, solid surface at the nearest point of access to your property.
Do I need to be home to accept the delivery?
While it is helpful if someone is present to sign for the goods, it is not strictly necessary as long as you have provided clear instructions on where to leave the pallet and the area is accessible.
How much topsoil or gravel do I need for my project?
You can use our online calculator found on each product page. Generally, one bulk bag (approx. 1 ton) covers roughly 10-12 square meters at a depth of 50mm.
Is your topsoil screened and safe for vegetables?
Yes, our premium topsoils are screened down to 10-20mm to remove large stones and debris. They are blended with organic compost and are perfectly safe and nutrient-rich for growing vegetables, flowers, and lawns.
What is your return policy for bulk goods?
Due to the nature of bulk landscaping supplies, we can only accept returns if the product is faulty or if the wrong item was delivered. Please inspect your goods upon arrival before the driver leaves.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.